Water Softener Installation
Old Fashioned Service with Modern Technology

Water Softener Installation & Service in Shreveport, LA
Hard Water Solutions From Licensed Plumbing Professionals
Hard water is one of the most common water quality complaints in the Shreveport area, causing scale buildup, soap inefficiency, and premature wear on plumbing fixtures and appliances. Mark Johnson & Sons Plumbing installs, maintains, and repairs water softening systems that eliminate hard water problems at their source, protecting your home and improving your daily water experience. As part of our comprehensive water treatment services in Shreveport, we deliver professional results backed by decades of experience.
Why Hard Water Is a Problem in Shreveport
Shreveport’s water supply carries dissolved calcium and magnesium at levels that consistently register in the moderately hard to hard range — typically 7 to 12 grains per gallon depending on seasonal conditions and source water composition. These minerals are naturally present in the geological formations of the Red River basin and enter the water supply long before it reaches the treatment plant. Municipal treatment addresses biological and chemical safety but does not remove hardness minerals.
The effects of hard water accumulate throughout your home. Scale deposits form on faucet aerators, showerheads, and water-using appliances. Inside your water heater, mineral buildup coats heating elements and settles at the bottom of the tank, reducing efficiency by as much as 25 percent and shortening equipment life by several years. Dishwashers leave spots on glassware. Washing machines require more detergent to achieve the same cleaning results, and fabrics lose softness and color vibrancy over time.
The plumbing system itself suffers as well. Copper and galvanized supply lines gradually narrow as scale accumulates along interior walls. Valves become harder to operate. Fixtures corrode around seal points. Over years, hard water slowly degrades the infrastructure you depend on — and replacing plumbing is far more expensive than preventing the damage with a properly installed water softener.
Our Water Softener Services
Water Softener Installation
We install residential water softeners on your main water line, treating all water entering your home before it reaches any fixture or appliance. Installation includes connecting to your plumbing system, setting up the drain line for regeneration discharge, programming the control valve to match your household’s water usage and hardness level, and verifying soft water output at multiple fixtures.
Salt-Based Ion Exchange Systems
The most effective method for removing hardness minerals, salt-based softeners use a resin bed that exchanges calcium and magnesium ions for sodium ions. The resin periodically regenerates using a salt brine solution, flushing captured minerals to drain and restoring the system’s capacity. We size the resin tank and brine tank to your household’s daily water consumption so the system regenerates efficiently without wasting salt or water.
Salt-Free Water Conditioning
For homeowners who prefer to avoid adding sodium to their water or managing salt replenishment, salt-free conditioners offer an alternative approach. These systems use template-assisted crystallization or other media to alter mineral structure so that hardness minerals pass through your plumbing without forming scale on surfaces. They don’t technically “soften” water — minerals remain present — but they effectively prevent scale damage.
Water Softener Repair
Softeners that aren’t producing soft water, using excessive salt, running too frequently, or failing to regenerate need professional diagnosis. Common repair issues include stuck or worn control valves, depleted resin beds, clogged brine lines, and timer or meter malfunctions. We service all major brands and carry the most common replacement parts on our trucks.
Water Softener Maintenance
Regular maintenance keeps your softener operating efficiently. We inspect the brine tank for salt bridging and mushing, clean the resin bed, check valve operation, verify salt dosage settings, and test output water hardness. Annual service prevents the gradual performance decline that leads homeowners to think their softener has failed when it actually just needs professional attention.
System Upgrades and Replacements
If your existing softener is 15 or more years old, outdated, or undersized for your household, upgrading to a modern high-efficiency unit can reduce salt and water usage while providing better performance. Newer systems with demand-initiated regeneration only regenerate when capacity is actually depleted, eliminating the wasteful timed cycles of older models.
Call us at 318-319-0220 today or click below to schedule service.
When to Call for Water Softener Service
- White scale deposits on faucets, showerheads, and fixtures
- Soap and shampoo don’t lather well despite using generous amounts
- Spots and film on dishes and glassware after washing
- Laundry that feels stiff, looks dingy, or fades prematurely
- Dry, itchy skin or dull hair after bathing
- Your water heater is losing efficiency or making rumbling noises from scale buildup
- An existing water softener that’s no longer producing soft water
- You’re moving into a Shreveport home without a softener and want to protect your plumbing
Why Choose Mark Johnson & Sons in Shreveport
- Hardness testing included — we measure your water’s exact hardness level and tailor the system to match
- Proper sizing guaranteed — your softener is matched to household size and peak water demand, not sold as a generic one-size-fits-all unit
- Licensed plumber installation — water softeners connect directly to your plumbing and require proper bypass valves, drain connections, and code-compliant installation
- All brands serviced — whether we installed your system or someone else did, we can repair and maintain it
- Flat-rate, no-surprise pricing — equipment, installation, and initial salt fill included in your quote
- Family-owned and veteran-operated since 1997 — honest recommendations based on what your water needs, not what generates the highest margin
Frequently Asked Questions
How hard is Shreveport’s water?
Shreveport’s water typically measures between 7 and 12 grains per gallon, placing it in the moderately hard to hard range. This level is high enough to cause noticeable scaling, reduced soap effectiveness, and accelerated wear on appliances. We test your specific supply during the consultation to get an exact reading.
How much does water softener installation cost in Shreveport?
A quality residential water softener system typically costs $1,500 to $3,500 installed, depending on the system type, capacity, and any plumbing modifications required. Salt-free conditioning systems may fall at different price points. We provide a complete written quote after testing your water and evaluating your installation location.
Salt-based or salt-free — which should I choose?
Salt-based softeners provide true softening — they physically remove hardness minerals and produce noticeably different water. They’re the better choice for homes with high hardness levels or where you want the full soft water experience. Salt-free conditioners prevent scale without removing minerals, making them suitable for moderate hardness and households that prefer to avoid salt management. We help you weigh the tradeoffs based on your specific situation.
How much salt does a water softener use?
A properly sized modern softener for a typical Shreveport family of four uses approximately 40 to 80 pounds of salt per month, depending on water hardness and daily usage. High-efficiency demand-based systems use less salt than older timer-based models. We optimize settings during installation to minimize salt consumption while maintaining effective softening.
Will softened water taste salty?
No. The amount of sodium added during ion exchange is very small — roughly equivalent to what you’d find in a slice of bread per glass of water. Most people cannot detect any taste difference. If sodium intake is a health concern, we can install a reverse osmosis system at the kitchen sink for drinking water or recommend a potassium-based alternative to salt.
Does a water softener affect my septic system?
Research shows that the additional water and sodium from softener regeneration does not harm properly functioning septic systems. The volume discharged during regeneration is comparable to a couple of extra loads of laundry. If your septic system is already stressed or undersized, we can discuss regeneration scheduling to minimize impact.
How long does a water softener last?
A quality salt-based water softener typically lasts 15 to 20 years with regular maintenance. The resin bed may need replacement at the 10 to 15 year mark depending on water conditions and usage. Salt-free conditioning media generally lasts 5 to 7 years before replacement. Both types benefit from annual professional maintenance.
Can I install a water softener myself?
We don’t recommend it. Proper installation requires connecting to the main water line, installing a bypass valve, routing a drain line, and programming the control valve based on your water’s specific hardness and your household’s usage patterns. Incorrect installation can result in hard water bypass, wasted salt, or even water damage from improper drain connections.
Will a water softener help my water heater?
Significantly. Scale buildup from hard water is one of the primary causes of water heater inefficiency and premature failure. Removing hardness minerals before they reach the water heater keeps heating elements clean, prevents sediment accumulation, and can extend equipment life by several years. Many Shreveport homeowners find that the water heater savings alone justify the softener investment.
Do you service water softeners you didn’t install?
Yes. We repair and maintain water softeners from all manufacturers. If your current system isn’t performing properly — regardless of who installed it — we can diagnose the issue, recommend the most cost-effective solution, and restore proper operation.
Related Shreveport Services
View all water treatment services in Shreveport or explore our full Shreveport service area.
Contact Us Today
Hard water is costing you money every day in wasted soap, reduced appliance efficiency, and accelerated plumbing wear. Mark Johnson & Sons Plumbing installs and services water softeners throughout Shreveport that eliminate hard water problems and protect your home’s plumbing infrastructure. Call 318-319-0220 to schedule a water hardness test and get a recommendation tailored to your home. Old-fashioned service with modern technology.
See What Our Customers Have to Say About Us
Our Reviews

“We have been using Mark Johnson Plumbing for a number of years. We have always been pleased with the technicians and the services they perform.”
– James A.
“Hagen came & quickly assesses the situation after Atmos came out & cut the gas off. He was very professional & founds the two problems quickly! Luckily they were not pricey Issues at all. Then (Christopher) Chris Came back Out very quickly to cut the gas back on inside the house after Atmos did outside. Due to COVID they could not come in the house to turn the valves back on which we had NO idea where they were located. We felt SO stupid that we couldn’t handle that but Chris assured us that most wouldn’t!
He was so nice & professional!! I will definitely call Mark Johnson again. ”
– Marion W.
“I was able to get an appointment the next day.
Service was great, fast, friendly, and exactly what was agreed on. They were on time and did I mention friendly? I would recommend this company to anyone who needs quality plumbing work done. Ask for Quinn Wall.
The customer service was awesome from the start as well. Text notifications of who’s coming, when they will be there. Nice job!”
– Mark T.
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