COMMERCIAL PLUMBING — RESTAURANTS, APARTMENTS, OFFICES

Commercial plumbing isn't just residential plumbing in a bigger building. Restaurants have grease traps and specialized kitchen sink configurations that need jetting on a schedule. Apartment buildings have shared mains where one clog affects 20 tenants and needs to be solved in an hour, not a day. HOAs have party-wall plumbing and shared water/sewer systems with specific repair procedures. Office buildings have restroom codes, ADA requirements, and tenant improvement projects where the plumbing has to be flexible enough to survive next year's floor plan change. Retail fitouts need fast, well-documented work that passes city inspection on the first try.

Mark Johnson & Sons runs a dedicated commercial crew with the equipment and experience to handle all of it. Separate commercial emergency line, separate trucks with commercial jetters, cameras rated for 4"+ mains, larger capacity equipment for apartment and office work. We maintain active service contracts with restaurants, apartment buildings, HOAs, property management companies, and retail property owners across North Louisiana.

Who we work with

1. Restaurants and food service — grease trap cleaning, kitchen sink jetting, hand sink installs, mop sink repair, ice machine lines, and emergency backup response in the middle of a dinner rush
2. Apartment buildings and multi-family — shared main line service, water heater maintenance across units, fixture repair, tenant response coordination
3. Property management companies — portfolio-level service agreements across multiple buildings
4. HOAs and condo associations — shared systems, common area plumbing, capital project planning
5. Office buildings — tenant improvement plumbing, restroom remodels, emergency response, preventive maintenance
6. Retail — fitouts, new store opens, lease-end closures, emergency backup response
7. Medical and dental offices — specialized plumbing including vacuum systems, amalgam separators, water quality
8. Schools and churches — large-capacity fixtures, ADA compliance, aging infrastructure

Services we offer commercial clients

Emergency response — dedicated commercial 24/7 line with 60-90 minute dispatch target across North Louisiana. Sewage backups, burst pipes, grease line failures — the kind of things that shut a business down until fixed.

Scheduled maintenance — quarterly, semi-annual, or annual jetting and service contracts for restaurants, apartments, and HOA shared systems. Usually 20-40% cheaper than à-la-carte pricing and prevents the emergency calls.

Grease trap cleaning and hydro jetting — required by most North Louisiana municipalities on a schedule. We handle the pumping, documentation, and city reporting requirements.

Backflow testing and repair — annual testing required on most commercial properties per Louisiana state regulations. We're certified testers and handle the paperwork.

Fixture install and repair — commercial-grade toilets, urinals, sinks, water heaters (tank and tankless), drinking fountains, mop sinks, and specialty fixtures.

Pipe repair and replacement — aging commercial mains, repipe projects, and drain line replacement with minimal business disruption.

Tenant improvement work — remodel plumbing, new buildout rough-in, code upgrades, and coordination with GCs.

Permits and inspections — North Louisiana cities require permits on commercial plumbing work. We handle pulling permits, scheduling inspections, and documenting everything for property records.

Why dedicated commercial matters

Commercial plumbing problems have commercial consequences. A clogged restaurant drain line during lunch rush is thousands of dollars in lost revenue. A failed water heater in an apartment building is a tenant complaint escalating to legal exposure. A frozen pipe in an empty office over winter break is a six-figure insurance claim. These aren't residential-urgency problems — they're business-critical.

Our commercial crew is trained to respond accordingly. Fast dispatch, clear documentation, insurance-compliant paperwork, and coordination with facility managers and property managers so the right decision-maker is always in the loop. We don't run commercial work through our residential queue — it has its own dispatch, its own crew, and its own response metrics.

What Mark Johnson & Sons does differently

Separate commercial dispatch line, separate commercial crew, separate service agreements. 24/7 emergency response across North Louisiana. Certified backflow testers, grease trap pumpers with city-compliance reporting, and licensed gas technicians. Volume pricing for multi-unit and portfolio clients. Master Service Agreements available with agreed-upon hourly rates, flat-rate repair pricing, and SLA-level response commitments.