
Water Softener
WATER SOFTENER INSTALL — END HARD WATER DAMAGE
Spots on glassware, scale in the water heater, stiff laundry, and $400 faucet cartridges every 3 years — hard water wrecks your plumbing system. A softener ends the battle.
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4.9★ on Google
4,400+ reviews
24/7 Emergency
60–90 min dispatch
Licensed & insured
LA Master Plumber #1874
North Louisiana
Ruston to Shreveport
Flat-rate pricing
Quoted before we start
Overview
Why softeners pay for themselves in 4-6 years
Water across North Louisiana ranges from moderately hard to very hard — many areas see 10 to 20+ grains per gallon of dissolved calcium and magnesium. For context, "slightly hard" water is under 7 grains. Anything over 10 is "very hard." Anything over 15 starts actively shortening the life of every appliance that touches water, every faucet cartridge, every water heater element, every shower valve. The cost shows up as faster equipment replacement, spotty dishes, stiff laundry, higher soap and detergent usage, and dry skin.
A water softener solves it by ion exchange. Hard water flows through a tank of resin beads coated with sodium ions. The calcium and magnesium in the water swap places with the sodium on the beads. You get soft water at every tap — no calcium to deposit as scale, no magnesium to interfere with soaps and detergents. The resin is regenerated periodically with a brine solution that strips off the calcium and recharges the resin with fresh sodium.
What soft water actually changes
- Water heater life — The #1 water heater killer is calcium sediment. Softener doubles tank lifespan from 8-12 years to 15-20. That's real money a year in saved replacement cost
- Tankless heat exchanger life — hard water destroys tankless heat exchangers in 6-8 years unsoftened, 15-20 years softened. The upgrade pays for itself on a single tankless
- Faucet cartridges, valves, fixtures — 2-3x longer service life. No more replacing the kitchen Moen cartridge every 3 years
- Dishwasher and washing machine — less sediment buildup, fewer element failures, cleaner dishes and laundry
- Soap and detergent usage — soft water lathers properly. Typical household cuts soap usage 30-50%
- Skin and hair — soft water doesn't leave mineral residue. People with sensitive skin or color-treated hair notice the difference within a week
- Spot-free dishes and glassware — no more running the dishwasher on "spot-free rinse" cycle with extra chemicals
Three softener types we install
Salt-based ion exchange — the gold standard, actually removes hardness from the water. 95% of residential softeners we install. Best overall performance, 10-15 year lifespan, requires salt refills every 4-8 weeks.
Dual-tank salt-based — two resin tanks alternate regeneration cycles so you always have soft water even during regeneration. Best for larger families (5+) and homes with high water demand.
Salt-free "conditioners" — template-assisted crystallization (TAC) that converts calcium into a form that doesn't adhere to surfaces. Doesn't actually remove hardness, but prevents scale buildup. Good for homes that can't use salt due to septic, regulation, or health preference. Less effective than salt-based on very hard water but zero maintenance.
Install considerations in North Louisiana
Most installs go in the utility room or garage where the main water line enters the house. Requires a power outlet, drain connection (for regeneration waste), and appropriate plumbing access. Typical install is 3-5 hours. We run a bypass valve so the softener can be isolated for service without disrupting the whole house. Salt gets refilled via the top hatch with standard water softener salt (pellets or solar crystals) — usually 40-80 lbs every 4-8 weeks depending on usage.
Septic system homes need to confirm softener drain is compatible or install a salt-free system. Salt is safe for modern septic systems in moderate amounts, but some older drain fields have issues with regeneration brine.
What Mark Johnson & Sons does differently
Every install includes a bypass valve (critical — so we can service the softener without turning off house water), a sediment pre-filter (extends resin life), proper drain connection, and power wiring. 10-year warranty on the resin tank and 3-5 years on control valves. Classic Membership members get annual salt refill reminders and softener flush/service at no additional cost — the softener itself needs a cleaning every 3-5 years to run at peak.
Free quote
Schedule a water test
Free water hardness test at your kitchen tap. We'll size the right softener and quote it on the spot.
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Warning signs
Signs Your Home Needs a Water Softener
Hard water shows up everywhere. Here are the telltale signs.
White spots on dishes and shower glass even after cleaning
Soap doesn't lather well — takes 2x the amount to get suds
Stiff, scratchy laundry even with softener sheets
Water heater making popping or rumbling sounds (calcium sediment)
Faucet cartridges and aerators failing every 2-4 years
Dry, itchy skin after showers or flaky scalp
White crust building up on faucet spouts, shower heads, and drains
Dishwasher leaving cloudy residue on glassware
Dishes and glasses come out spotty from the dishwasher
North Louisiana water supply (many areas 10+ grains)

End hard water
Softened water pays for itself in 5 years.
Hard water wrecks appliances and plumbing fixtures. A softener doubles water heater life, cuts soap usage in half, and ends the spots-on-glass battle forever.
Water heater life (softened)
20yr
Across Ruston, Monroe, Shreveport, Bossier City, and North Louisiana.
The Process
How a Water Softener Install Runs

On the truck
Professional tools, parts, and diagnostics — every call.
Water test and sizing
Tech tests actual water hardness at your kitchen tap and asks about household size and water usage. We size the softener by grain capacity — a family of 4 in 20-grain water typically needs a 32,000-48,000 grain unit.
System selection
We recommend salt-based, dual-tank, or salt-free based on household needs, septic/municipal, water usage, and budget. Usually 2-3 options at different price points. You choose.
Install day
Softener tanks installed in utility room or garage, plumbed into the main water line with isolation and bypass valves, sediment pre-filter installed, drain connection run, power wiring completed. 3-5 hour install for most homes.
Initial regeneration and test
First regeneration cycle runs after install, programmed based on your water hardness and household usage. Hardness tested at a kitchen tap to confirm the system is working. We walk you through salt refill, settings, and alarm indicators.
Warranty and annual service
10-year resin tank warranty, 3-5 year control valve warranty. Our Classic Membership includes annual softener inspection, resin flush as needed, and salt refill coordination — keeps the system at peak performance.
Pricing
How We Price Water Softeners
Flat-rate, quoted after the water test. Pricing depends on system type, size, and install complexity.
Flat rate, quoted before we start
You get the full price for the job up front — not an hourly meter you watch climb. You approve it before a tool comes out of the truck.
The quote is the price
It doesn't move once work begins. If something unexpected turns up behind a wall or under a slab, we stop and talk it through with you before going further.
Members save 15% on every repair
The 1-Year Classic Membership is $189 a year and takes 15% off all HVAC and plumbing repairs, with reduced after-hours rates and priority scheduling on every call.
Financing available
Bigger jobs — a system replacement, a repipe, a sewer line — can be financed through GoodLeap. Apply online in a few minutes.
Every job is priced for your home and what it actually needs — tell us what's going on and we'll get you a firm number, free and with no obligation.
Classic Membership
One plan. Whole-home peace of mind.
For $189 a year, members get 15% off every HVAC and plumbing repair, two complete HVAC tune-ups, a free plumbing and drain check-up, and priority scheduling on every call.
- 15% off repairs
- Priority scheduling
- 2 HVAC tune-ups/yr
- After-hours discounts
- $25 savings certificate
- Guaranteed flat-rate
Classic Membership
$189/year
One flat yearly price covers your whole home — everything listed, no per-visit fees, no surprises.
Questions? (318) 319-0220
Cancel anytime · 1-yr min
Compare
Salt-Based vs. Salt-Free vs. Dual-Tank
Three approaches to hard water. Salt-based actually softens the water; salt-free prevents scale without softening; dual-tank is salt-based with no downtime.
| Feature | Salt-Based (single) | Salt-Free (TAC) | Dual-Tank Salt |
|---|---|---|---|
| Actually removes hardness | Yes — 95%+ removal | No — conditions only | Yes — 95%+ removal |
| Soft feel (skin, soap) | Yes — noticeably soft | No — still feels hard | Yes — noticeably soft |
| Prevents scale buildup | Yes | Yes | Yes |
| Salt refill needed | Yes — every 4-8 weeks | No — zero maintenance | Yes — every 4-8 weeks |
| Wasted water (regeneration) | 40-80 gal per regen | None | 40-80 gal per regen |
| Septic-safe | Modern septic OK, check older | Yes — no discharge | Modern septic OK, check older |
| Best for | Most North Louisiana homes, best value | Septic, no-maintenance priority | Large families, high demand |
| Downsides | Salt refills, slight sodium | Less effective on very hard water | Higher upfront, more space |
FAQ
Water Softener FAQs
A standard salt-based softener for a 2-4 person home is quoted all-in — unit, install, bypass valve, drain connection, and warranty. A high-capacity unit for a larger family costs more, salt-free conditioners sit in between, and a dual-tank system for uninterrupted soft water is the top of the range. All include a 10-year resin tank warranty.
Related services
Related Plumbing Services

Water Filtration
Pair softener with filtration for best overall water quality.

Water Heater Repair & Install
Softener doubles water heater lifespan in North Louisiana.

Tankless Water Heater
Softener is mandatory for tankless longevity in North Louisiana.

Faucet Repair & Install
Soft water stops cartridge failures from hard-water scaling.

Repiping
Pair softener with repipe for best long-term plumbing performance.
Available Around the Clock
Emergency?
We answer 24/7.
Burst pipe, water heater out, sewer backup? Real plumbers pick up — no answering machines. Mark Johnson & Sons Plumbing serves North Louisiana any time, day or night.
LA Master Plumbing #1874 · Backflow Cert #28131 · Master Natural Gas Fitter #LMNGF9062 · State Contractors #35794